This, and a dozen nightmares like it, is typical of the sort of situation Maritime Resolve can help with. Negotiation on the spot is one of our primary strengths. We understand the differing viewpoints of ship and crew, port authorities, agents, cargo interests and stevedores, insurers and banks. This enables us to reach for a reconciliation which allows the ship to go about its business and the other interests to be satisfied. Equally, we understand other cultures and legal systems and have infinite patience.

It is essential never to lose sight of the fact that local agents and correspondents have to go on living in the place after the ship has gone. A negotiator independent of local influence can take a much freer – and tougher - stance than is reasonable to expect from local people.

Maritime Resolve people can make a technical assessment of the situation when needed to support negotiations – is the ship or cargo damaged? If so, to what extent and how does this affect the problems? Is the ship still seaworthy?

We are available at short notice – our record is being on a plane three hours after the ‘phone rang – although we do recommend at least one briefing meeting before heading out. As in all our work, the two-way communication channel is opened to the client on arrival, intelligence fed back and agreed strategy carried out.